The team at Five Star Solutions has a very strong and extensive background in the development of solutions that drive client growth and profits. Initially, they were the masterminds of the design, development, training and implementation of the Five Star dealership certification program, which is widely known as the beginning of applying lean process control in retail dealerships in the industry. Today, it is still the longest active running customer focused process improvement initiative in the Automobile industry, and most all other auto companies have their version of Five Star.
In 2005, Five Star Solutions was awarded the Marine Dealership Certification contract. Since its inception Marine Dealership Certification program has consistently performed above all major milestones. Currently, hundreds of dealerships have attended certification workshops and are involved in the certification process, Manufacturer financial support has continued to expand in support of dealerships attaining certification. In 2007, Brunswick Corp., and Tracker hired Five Star Solutions to develop “customized” dealer certification programs. These customized programs meet the Marine Dealership Certification program requirements, in addition to requiring other specific Tracker & Brunswick requirements.
Five Star Solutions has also been active in the automotive dealership certification, lean process evaluation, process mapping, and operational improvements. We have conducted projects with Toyota, Mitsubishi, Ford, National Auto Dealers Association, Synovate Motor Research, TUV, and others.
Excellence, professionalism, quality, and breakthrough ideas – these are what motivate us, and drive us to consistently amaze clients in each and every project we take on. Mission
Develop products that drive client growth and profits. Based on an in-depth understanding of our clients’ needs, products, services and overall business objectives, develop and implement forward-reaching, measurable and effective solutions utilizing lean thinking, continuous improvement, and mapped business processes.
Integrity – the highest with no compromises.
Quality & Efficiency – eliminating unnecessary costs, waste and time while exceeding expectations.
Innovation – creative solutions paving the way for profitability and growth.
Passion and Confidence – in our customers, our team members and our desire to do the best.
Leveraging In Depth Experience – 20+ years of continuously learning, growing, and achieving
Fun – we love what we do, our team and our customers – and it shows in all that we do.
The People at Five Star Solutions… The Best In the Business
Our business is all about people and it is our people that make our company so special. Only a team with top performers can deliver the outstanding products and services that our customers have come to expect.